Return & Refund

Comprehensive Return and Refund Policy for GlaceCorner

Welcome to GlaceCorner, your ultimate destination for the trendiest and most stylish clothing choices. Our mission is to ensure every customer receives top-notch products and unparalleled service.We comprehend that every now and then, a purchase might not quite meet your expectations.That’s why we’ve crafted a comprehensive Return and Refund Policy, designed to seamlessly address any concerns and guarantee a hassle-free shopping journey. At GlaceCorner, your satisfaction is our priority, making your shopping experience not just enjoyable, but exceptional.

Return Policy Details:

Eligibility Window:

Customers have up to 5 days from the date of delivery to initiate a return for most items purchased at GlaceCorner. Some items may have specific conditions or time frames for returns, which are clearly noted on their respective product pages.

Condition of Items:

To be eligible for a return, items must be in their original, unused condition, with all tags attached and in their original packaging. We cannot accept returns on items that have been worn, altered, or washed.

Initiating a Return:

If you wish to return an item, please visit our website’s returns section to fill out a return request form. Our dedicated customer service team will provide detailed instructions on how to proceed, including information on obtaining a return shipping label, if applicable.

Refund Policy Explained:

Upon receiving your return, our team will conduct an inspection to ensure the item meets our return criteria. This process is to guarantee fairness and satisfaction for all our customers.

Refund Issuance:

Approved refunds will be credited back to your original method of payment within 7-10 business days. Please note, the time it takes for the refund to appear in your account may vary depending on your bank or credit card issuer

Shipping and Handling Charges:

Please take note that we do not offer refunds on original shipping charges. In the event that your return is authorized, any expenses incurred for return shipping, if applicable, will be subtracted from your refund unless the return is necessitated by an error on our end, such as the receipt of an incorrect or defective item.

Exchange Option:

We empathize with the occasional challenge of finding the perfect fit.In such cases, we recommend returning the original item for a refund and placing a new order for the item in the desired size or colour. This ensures the fastest possible resolution and delivery of your preferred product.

International Returns and Refunds:

Impact of Local Taxes and Duties:

For our international customers, please be advised that international returns may be subject to the deduction of taxes, tariffs, and customs fees, as determined by your local jurisdiction. While we aim to refund the full purchase price, GlaceCorner cannot refund any additional charges such as international customs, taxes, or duties. We recommend consulting with local authorities or our customer service team regarding these potential charges to better understand how they may impact your refund.

Guidance and Support:

Our customer service team is here to guide you through the return and refund process, whether you’re shopping domestically or internationally. We strive to ensure your experience with GlaceCorner is nothing short of excellent.

We thank you for choosing GlaceCorner for your fashion needs. Our goal is to ensure that you are completely satisfied with your purchases and our service. Should you have any questions or concerns about our Return and Refund Policy, please do not hesitate to reach out to our customer service team for assistance. Your trust and satisfaction are at the core of everything we do at GlaceCorner.

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